Terms & Conditions

1. Definitions

• "We", "Us", "Our" — Veera Works, operating from Hat Yai, Songkhla, Thailand.
• "You", "Client" — any individual or business engaging Veera Works services or using this website.
• "Services" — the Workbench Review, Crafted Integration, and Workshop Service described on this website.
• "Engagement Agreement" — the written scope document agreed before any service begins.
• "Website" — the site accessible at {{DOMAIN}}.

2. Acceptance of Terms

By using this website or engaging our services, you agree to be bound by these terms. You confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are representing a business, you confirm that you have the authority to bind that business to these terms.

3. Service Description

Veera Works provides AI integration engineering services to businesses. Our three current service offerings are:

• Workbench Review (฿4,800): Technical assessment of one to two systems, delivered as a written report.
• Crafted Integration (฿11,000): Design, build, testing, and handover of one AI-to-tool integration, completed over approximately five weeks.
• Workshop Service (฿17,400/month): Ongoing maintenance, monitoring, and quarterly reviews for an existing integration, on a month-to-month basis.

Services are delivered remotely or in person at our Hat Yai office. Geographic restrictions may apply to on-site work; enquire before engaging.

4. Client Responsibilities

You agree to:

• Provide accurate information during the engagement process
• Grant access to systems as specified in the Engagement Agreement, within agreed boundaries
• Nominate a contact person who can provide feedback during testing phases
• Notify us promptly of any changes to your systems that may affect an active integration
• Not use our services for any unlawful purpose or to process data in violation of applicable law

5. Intellectual Property

All website content, branding, and materials produced by Veera Works remain our intellectual property. Upon full payment for a Crafted Integration, you receive a non-exclusive, perpetual licence to use the integration as delivered within your own systems. You may not resell, sublicence, or distribute the integration without our written consent.

Any existing intellectual property you make available to us for the purpose of an engagement remains yours. We will not use it for any purpose outside the agreed scope.

6. Payment Terms

All prices are in Thai Baht (THB). Payment terms for each service are confirmed in the Engagement Agreement before work begins. Standard terms are:

• Workbench Review: Full payment before work begins.
• Crafted Integration: 50% upon Engagement Agreement signature; 50% upon delivery of the completed integration.
• Workshop Service: Monthly invoicing in advance, due within 14 days of invoice date.

We accept bank transfer to Thai accounts and selected international payment methods confirmed at engagement. Work will not commence until payment is received or confirmed. Refunds are not offered for completed work; scope disputes should be raised in writing before the next stage begins.

7. Service Scope and Changes

Each engagement is defined by a written scope document. Work outside the agreed scope will not be carried out without a written addendum and, where applicable, additional payment. Timelines in the scope document are indicative. Delays caused by the client's availability for testing or access provision may push delivery dates without constituting a failure on our part.

8. Disclaimers

Our services are provided based on information available at the time of the engagement. We do not guarantee specific business outcomes from AI integrations. Third-party AI services and APIs may change their terms, pricing, or availability; we are not liable for disruptions caused by such changes beyond our control. The website is provided "as is" and we make no warranty as to its accuracy or continuous availability.

9. Limitation of Liability

To the maximum extent permitted by Thai law, our total liability to you in connection with any engagement shall not exceed the total fees paid for that engagement. We are not liable for indirect, incidental, or consequential losses, including lost profits or data loss, even if we have been advised of the possibility of such losses. Nothing in these terms limits liability for fraud or gross negligence.

10. Indemnification

You agree to indemnify and hold Veera Works harmless from any claims, losses, or costs (including reasonable legal fees) arising from your breach of these terms, your misuse of our services, or your violation of any applicable law.

11. Termination

Either party may terminate a Workshop Service engagement with 30 days' written notice. Crafted Integration engagements may be terminated by either party on 14 days' written notice; fees for work completed to that point are due and payable. We reserve the right to suspend or terminate services immediately if you breach these terms materially.

12. Dispute Resolution and Governing Law

These terms are governed by the laws of Thailand. In the event of a dispute, the parties will first attempt to resolve the matter informally through direct discussion within 30 days of notice. If no resolution is reached, disputes will be referred to mediation through the Thai Arbitration Institute before any court action is commenced. The courts of Songkhla Province, Thailand shall have jurisdiction.

13. General Provisions

• Entire Agreement: These terms and any Engagement Agreement constitute the entire agreement between the parties for the relevant service.
• Severability: If any provision of these terms is found unenforceable, the remainder continues in full effect.
• Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
• Assignment: You may not assign your obligations without our written consent. We may assign our obligations to a successor entity.
• Notices: Formal notices should be sent by email to legal@{{DOMAIN}} or by post to our registered address.

14. Changes to These Terms

We may update these terms from time to time. The effective date at the top of this page will be updated accordingly. For material changes, we will notify active clients by email. Continued use of our services after the effective date of changes constitutes acceptance of the updated terms.

15. Contact

Veera Works
67 Hat Yai Nai Road, Hat Yai, Songkhla 90110, Thailand
Email: legal@{{DOMAIN}}
Phone: +66 74 326 8071